Shopify Maintenance & Support
Monthly maintenance packages that keep your Shopify store fast, secure, and up to date — theme updates, security patches, monitoring, and expert support.
What Our Shopify Maintenance Packages Include
Theme & App Updates
Theme updates tested on staging before going live, plus app compatibility checks after every Shopify platform release.
Security & Backups
Security patches, access reviews, and verified backups so a bad update or breach never takes your store down.
Performance Monitoring
Core Web Vitals tracking, page speed checks, and fixes before slowdowns cost you conversions.
Bug Fixes
Broken layouts, checkout issues, and Liquid errors fixed with a 2-4 hour response on critical problems.
Small Improvements
A monthly hours budget for section tweaks, new banners, and small features — no separate quotes for every request.
Monthly Reporting
A plain-English report of what was updated, fixed, and monitored — you always know what you're paying for.
Prefer to handle maintenance yourself?
We published the exact checklist we run on client stores — weekly, monthly, and quarterly tasks for keeping a Shopify store healthy. If you'd rather have a team own it end to end, our engagement plans cover maintenance as part of an ongoing partnership.
Read the Shopify store maintenance checklist →Frequently Asked Questions
What does Shopify maintenance include?
Our maintenance covers theme updates, security patches, performance monitoring, bug fixes, and regular backups. We keep your store running smoothly so you can focus on sales.
How much do Shopify maintenance packages cost?
Packages are shaped around your store's size and how much changes each month. A content-stable store needs less than one shipping weekly campaigns. We share a clear monthly price after a short review of your store — no surprise invoices.
What should a Shopify website maintenance checklist cover?
At minimum: theme and app update testing, broken link and 404 checks, page speed monitoring, checkout testing, backup verification, and security review. We run this checklist on every store we maintain — see our full Shopify store maintenance checklist on the blog.
How quickly do you respond to urgent issues?
Critical issues get a response within 2-4 hours during business days. We also offer priority support plans with faster SLAs for high-traffic stores.
Do you offer monthly maintenance plans?
Yes, we offer flexible retainer plans with a set number of hours per month for ongoing updates, fixes, and small feature additions.
Can you help with Shopify app updates and compatibility?
Absolutely. We test app updates before applying them, resolve conflicts between apps, and ensure everything works together after Shopify platform updates.
Will maintenance affect my store's uptime?
No. We perform updates during low-traffic periods and test changes on staging environments first. Your customers won't experience any disruption.
