Join Our Shopify Success Community
Get dedicated development support, strategic guidance, and priority service with our flexible membership plans designed specifically for growing Shopify stores.
Comprehensive Shopify Support
Our Shopify retainer gives you an expert team on hand for your business, providing support and optimization to grow your store month after month.
Shopify Development Retainer
Launch the best features with the best tech to convert more customers. Our Shopify retainer includes access to our expert development team who can build bespoke features unique to your business.
View Development OptionsDesign Excellence
Engage customers with premium designs that embody your brand. Our specialists create UI designs with conversions and growth at the core, helping you stand out from competitors.
Explore Design ServicesConversion Rate Optimization
Our CRO services help Shopify store owners sustainably grow and hit conversion targets through web design, development, and strategy consultancy to improve your metrics at every stage.
Learn About CROTechnical Support Services
We're here when you need us. Our team provides expert support for your entire team's questions and queries, getting to know your store inside out to be your trusted partner.
View Support OptionsGrowth & Strategy
Experience, expertise and strategies for growth. We work as your strategic partner to improve conversion rates through design improvements, feature development, and continuous optimization.
Explore Growth PlansExpert Shopify Team
Get an expert Shopify team on hand for your business. Our flexible hours can be used across development, design, support and strategic consultancy to grow your store month after month.
Meet Our TeamWhatever the size of your business, we have a plan to meet your needs, all managed by our friendly expert Shopify team. Our memberships offer ultimate monthly Shopify support and expert retainer services to grow your store.
View Our Plans & PricingOngoing Support for Your Success
Choose from our flexible retainer plans designed to provide continuous improvements and support for your Shopify store. Partner with us for long-term success.
Starter – 15h
Perfect for small businesses or new Shopify stores needing reliable, on-demand support and improvements.
Billed annually (20% discount)
- ✅Monthly strategy meetings
- ✅Monthly website audits
- ✅Cancel anytime
- ✅Real-time chat support
- ✅Non-urgent: reply within 48h
- ✅Critical issues: immediate action
- ✅Most tasks completed in 24h
- ✅Dedicated PM & Shopify developer
- ✅Project collaboration in ClickUp or your preferred tool
- ✅Regular progress & performance updates
Growth – 30h
Best for growing businesses with more complex Shopify needs, including CRO and advanced support.
Billed annually (20% discount)
- ✅On-request growth strategy meetings
- ✅On-request website audits
- ✅Regular CRO audits with actionable insights
- ✅Cancel anytime
- ✅Real-time chat support
- ✅Priority response within 24h
- ✅Critical issues: immediate action
- ✅Most tasks completed in 24h
- ✅Dedicated PM & Tech Lead
- ✅Dedicated & backup Shopify developer
- ✅Project collaboration in ClickUp or your preferred tool
- ✅Regular progress & performance updates
Enterprise – 50h
Tailored for high-growth or large Shopify businesses with demanding, ongoing dev & design needs.
Billed annually (20% discount)
- ✅Frequent growth strategy sessions (2–3/mo)
- ✅Weekly website audits
- ✅Advanced CRO audits & best practices for conversion growth
- ✅Cancel anytime
- ✅Real-time chat support
- ✅Priority initial response within 12h
- ✅Critical issues: immediate action
- ✅Most tasks resolved within 12h
- ✅Senior PM & Tech Lead
- ✅2 dedicated & 2 backup Shopify developers
- ✅Project collaboration in ClickUp or your preferred tool
- ✅Regular progress & performance updates
Need a Custom Plan?
We understand that every business has unique needs. Contact us to discuss a custom retainer plan tailored specifically to your Shopify store requirements.
Why Choose a Retainer Plan?
Ongoing Support
Get reliable, consistent support for your Shopify store with dedicated experts who understand your business.
Predictable Costs
Budget effectively with fixed monthly or yearly rates, avoiding unexpected development expenses.
Priority Service
Enjoy faster response times and priority scheduling for your Shopify store needs.
Frequently Asked Questions
What's included in the retainer hours?
Retainer hours can be used for development, maintenance, bug fixes, feature enhancements, and consultations related to your Shopify store.
Can I roll over unused hours?
Unused hours typically expire at the end of each month, but we can discuss rollover options for specific circumstances.
How do I request changes or support?
Retainer clients have access to a dedicated support channel where you can submit requests and track progress.
Can I upgrade my plan later?
Yes, you can upgrade your retainer plan at any time as your business needs grow.
